Ram is back
Ram secured the top spot in the J.D. Power US Initial Quality Study for the second time in four years, showcasing its commitment to delivering high-quality vehicles. This is a significant achievement, particularly as Dodge, another Stellantis brand, plummeted to last place after leading the industry in 2023. The contrasting performances highlight the diverse challenges and successes within the Stellantis portfolio.
Porsche made a remarkable leap to the number one ranking among premium brands, having been the runner-up last year to Alfa Romeo. However, Alfa Romeo experienced a significant drop, falling to the bottom tier in 2024. Overall, Porsche was seventh in the rankings, demonstrating its strong performance across multiple categories.
Chevrolet climbed to second place, improving by three spots from the previous year, reflecting its ongoing efforts to enhance vehicle quality. Hyundai’s performance was particularly noteworthy, jumping from 17th place in 2023 to third place in 2024, indicating a substantial improvement in initial quality. Kia secured the fourth spot, maintaining its reputation for reliability and quality, while Buick rounded out the top five.
In contrast, GMC and Cadillac fell out of the top ten, underscoring the challenges these brands face in maintaining high initial quality standards. Ford, however, showed positive momentum, moving up to ninth place this year.
The study revealed that owners reported an average of 195 problems per 100 vehicles, an increase of three problems from the previous year. Ram had 149 problems per 100 vehicles, showcasing its superior quality control, while Porsche had 172 problems per 100 vehicles, still performing well above average. “Ram performed exceptionally well in numerous areas, including their infotainment system,” said Frank Hanley, Senior Director of Auto Benchmarking at J.D. Power, to Automotive News.
The study, now in its 38th year, was based on responses from 99,144 buyers and lessees of new 2024 models who were surveyed after 90 days of ownership. The comprehensive survey captures a wide range of issues, providing valuable insights into the initial quality of vehicles across different brands.
“This recognition is particularly uplifting because our customers are extremely demanding,” said Ram Brand CEO Chris Feuell. “Satisfying them to the point where we rise above every brand in the industry is a testament to the boundless creativity of our designers.” Feuell also emphasized that this achievement reflects the hard work and dedication of the entire Ram team, from engineering to production, ensuring that every vehicle meets the highest standards of quality and performance.
Additionally, the study highlighted trends in the automotive industry, such as the increasing complexity of infotainment systems and the rising expectations of consumers. As technology continues to evolve, automakers face the challenge of integrating advanced features while maintaining reliability and ease of use. Ram’s success in this area underscores its ability to navigate these challenges effectively.
Where to Buy a Ram
When it comes to buying Ram vehicles, there is no better place than Jeff D’Ambrosio Chrysler Dodge Jeep and Ram right in Downingtown PA! If you don’t feel like visiting the store or can’t make it in, you can also order a car online!
Wrap
Overall, the J.D. Power US Initial Quality Study provides a valuable benchmark for consumers and automakers alike, offering insights into the strengths and weaknesses of various brands and guiding future improvements in vehicle quality.
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